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FAQ

When will my order arrive?
Orders are sent out within a week from when your order is placed and are sent from Australia. Orders within Australia should arrive within 5 days. International orders should take around 12-18 days depending on your location.

Postage
Orders are sent via regular Australia Post. If you require express post or tracking, please contact me prior to payment or add the express shipping to your cart.

I did not get a shipping confirmation email?
Bigcartel does not send out shipment confirmation emails. Don't worry!


If you have any other questions, please contact me at CaitlinStoutDesign@gmail.com